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frequently asked questions

We make doing your cleaning simple. We can save your time, so you can enjoy doing the things you love. We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.

GoldenCleanings FAQ!

For nearly 4years, we have been providing top-notch residential and commercial cleaning services such as spring cleaning service, post construction cleanup service, carpet and upholstery cleaning, domestic cleaning, of tenancy cleanings serviceoffice cleaning, gardening and special event cleaning needs, hard floor care, ground policing, event setup and cleanup, kitchen care, and post-construction cleanup.

GoldenCleanings’s self-performed facilities management and maintenance services provide complete or supplemental management of your facility, systems and maintenance needs.

We serve a variety of property types in residentials and industries types such as commercial, education, healthcare, industrial, retail and other specialty industries.

We are an industry leader with over five decades of experience serving both residential commercial facilities just like yours. Our dedication to training, open and clear communication, accountability, consistency, safety, and green cleaning are just part of what make us us is always excellent

Each of our accounts is staffed with supervisors and/or lead workers who are fluent in English

While we may not be the least expensive cleaning company around, we are committed to providing high-quality commercial cleaning services at top value. With our high employee retention rate, consistent quality cleaning, commitment to ongoing training, quality assurance procedures, and strong emphasis on communication and accountability, you’ll find that we provide real bang for your buck.

It’s as easy as giving us a call! The first thing we will do is visit your home to discuss your individual cleaning needs, and to give you a free estimate. We will provide you with a comprehensive list of our wide range of services, so that you may choose what you’d like us to do for you. Together we will create a work order tailored to your specific requests, and you will be provided with a copy. This is not a contract, but merely another way to guarantee you our personalized, consistent and timely service

Scrubbles offers regular housecleaning on a weekly, bi-weekly and monthly basis. In addition, we are available for special one-time cleans. These include move-in/move-outs, deep cleans, new construction clean up, and occasional maintenance cleans for customers that just need a little extra help. Our most popular visit is every two weeks, but we will schedule according to your needs.

You do not need to be home, although of course you’re welcome to be. Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure.

We want you to enjoy the kind of continuity in your service that allows you to never think twice about it. We make every effort to send the same cleaner to your home for each visit. Our goal is to provide you with consistency no matter what; even if circumstances demand a staffing change. Every employee is extensively trained to utilize the same efficient, effective cleaning techniques. We begin our relationship with you by visiting your home and creating a customized work order for your needs, so that you can always count on receiving the same great, personalized service to which you’re accustomed.

Others!

Payment is due the day the service is performed. You may pay by check, Visa, or Mastercard. Many customers leave a check, payable to GoldenCleanigs, on their kitchen table or countertop. For your convenience, if you prefer paying by credit card, a number may be left on file with us to use for each cleaning. One-time cleans require a credit card payment. .

We are! All of our Cleaners are comfortable with your furry friends. When building your file, our Client Care Representative will ask for the name of your pet and any special instructions regarding their care while we are in your home. All cleaning products used by Cleaning Professionals are eco-friendly, safe for pets!

GoldCleanings is recognized for its green cleaning programs through its Cleaning Industry Management Standard - Green Building (CIMS - GB) certification. We clean all of our buildings using many green certified chemicals and green cleaning processes. Through our facility supplies business, GoldenClenings also make available the best in green cleaning products.